Last updated: 30 December 2022
“Your information privacy is important to us”
HORMONEOUSLY BALANCED (“Company”, “we”, “us”, or “our”) is committed to
protecting your personal information and your right to privacy. If you have any questions or
concerns about this Privacy Policy (“Policy”), or our practices with regard to your personal
information, please contact us at support@hormoneouslybalanced.com.
When you visit our website www.hormoneouslybalanced.com (the “Website”), and more
generally, use any of our services (the “Services”, which include the Website), we appreciate
that you are trusting us with your personal information. We take your privacy very seriously. In
this Policy, we seek to explain to you in the clearest way possible what information we collect,
how we use it, and what rights you have in relation to it. We hope you take some time to read
through it carefully, as it is important. If there are any terms in this Policy that you do not agree
with, please discontinue the use of our Services immediately.
We use your data to provide and improve Service. By using the Service, you agree to the
collection and use of information in accordance with this policy. Unless otherwise defined in this
Policy, the terms used in this Policy have the same meanings as in our Terms of Use. Our Terms
of Use (“Terms”) govern all use of our Service and together with the Policy constitutes your
agreement with us (“Agreement”).
If this Policy is modified in any way, it will be updated here. Regularly checking and reviewing
this page ensures that you are updated on the information which may be collected, used (and
under what circumstances), and if it may be shared with other parties (if at all). If we believe that
the modifications are material, we will notify you of the changes by posting a notice on the
Website, or email you at the email address provided to us by you, and as we may deem
appropriate. What constitutes a material change will be determined by us, at our sole and
absolute discretion.
This Policy applies to all information collected through our Services (which, as described above,
includes our Website), as well as any related services, sales, marketing, or events.
- DEFINITIONS
a. SERVICE means the www.hormoneouslybalanced.com website operated by
HORMONEOUSLY BALANCED.
b. PERSONAL DATA means data about a living individual who can be identified
from that data (or from those and other information either in our possession or
likely to come into our possession).
c. USAGE DATA is data collected automatically either generated by the use of the
Service or from the Service infrastructure itself (for example, the duration of a
page visit).
d. THE USER is the individual using our Service. The User corresponds to the Data
Subject, who is the subject of Personal Data. This includes students or anyone
who is browsing our Website. - WHAT INFORMATION DO WE COLLECT?
Personal Data
While using our Service, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you (“Personal Data”).
Personally, identifiable information may include, but is not limited to: - First name
- Last name
- Email ID
- Phone Number
We may use your Personal Data to contact you with admission, enrollment, newsletters,
marketing or promotional materials, and other information that may be of interest to you.
You may opt out of receiving any, or all, of these communications from us by following
the unsubscribe link.
Usage Data
We may also collect information that your browser sends whenever you visit our Service
or when you access the Service by or through any device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol
address (e.g. IP address), browser type, browser version, the pages of our Service that
you visit, the time and date of your visit, the time spent on those pages, unique device
identifiers and other diagnostic data.
When you access Service with a device, this Usage Data may include information such as
the type of device you use, your device’s unique ID, the IP address of your device, your
device operating system, the type of Internet browser you use, unique device identifiers
and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so
(“Location Data”). We use this data to provide features of our Service and to improve
and customize our Service.
You can enable or disable location services when you use our Service at any time by way
of your device settings.
Tracking Cookies Data
We may use cookies and similar tracking technologies to track the activity on our Service
and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique
identifier. Cookies are sent to your browser from a website and stored on your device.
Other tracking technologies may also be used such as pixel tags, remarking tags, and tag
managers to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being
sent. However, if you do not accept cookies, you may not be able to use some portions of
our Service.
Kindly refer to our Cookie Policy. - INFORMATION COLLECTED FROM OTHER SOURCE
In order to enhance our ability to provide relevant marketing, offers, and services to you
and update our records, we may obtain information about you from other sources, such as
public databases, joint marketing partners, affiliate programs, data providers, social
media platforms, as well as from other third parties. This information includes mailing
addresses, job titles, email addresses, phone numbers, intent data (or user behavior data),
Internet Protocol (IP) addresses social media profiles, social media URLs, and custom
profiles, for purposes of targeted advertising and event promotion. If you interact with us
on a social media platform using your social media account (e.g. Facebook or Twitter),
we receive personal information about you such as your name, email address, and gender.
Any personal information that we collect from your social media account depends on
your social media account’s privacy settings. - HOW DO WE USE YOUR INFORMATION?
The information collected from you may be used to operate, provide, develop and
improve our services. Data like personal data and other technical data is used to manage
orders, provide services, process payments and communicate with you and improvise on
all our services.
These purposes include1. To facilitate account creation, enrollment, and login process. If you choose to
link your account with us to a third-party account (such as your Google account),
we use the information you allowed us to collect from those third parties to
facilitate account creation and the login process for the performance of the
contract. - To post testimonials. We post testimonials on our Website that may contain
personal information. Prior to posting a testimonial, we will obtain your consent
to use your name and the content of the testimonial. If you wish to update or
delete your testimonial, please contact us, and be sure to include your name,
testimonial location, and contact information. - Request feedback. We may use your information to request feedback and to
contact you about your use of our Website. - To enable user-to-user communications. We may use your information in order
to enable user-to-user communications with each user’s consent. - To manage user accounts. We may use your information for the purposes of
managing our account and keeping it in working order. - To send administrative information to you. We may use your personal
information to send you the product, service, and new feature information and/or
information about changes to our terms, conditions, and policies. - To protect our Services. We may use your information as part of our efforts to
keep our Website safe and secure (for example, for fraud monitoring and
prevention). - To enforce our terms, conditions, and policies for business purposes, to comply
with legal and regulatory requirements or in connection with our contract. - Respond to legal requests and prevent harm. If we receive a subpoena or
another legal request, we may need to inspect the data we hold to determine how to
respond. - To send you marketing and promotional communications. We and/or our
third-party marketing partners may use the personal information you send to us
for our marketing purposes if this is in accordance with your marketing
preferences. For example, when expressing an interest in obtaining information
about us or our Website, subscribing to marketing, or otherwise contacting us, we
will collect personal information from you. You can opt-out of our marketing
emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below). - For any other purpose with your consent.
- WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We may process or share the data that we hold based on the following legal basis:
● Consent: We may process your data if you have given us specific consent to use
your personal information for a specific purpose.
● Legitimate Interests: We may process your data when it is reasonably necessary
to achieve our legitimate business interests.
● Performance of a Contract: Where we have entered into a contract with you, we
may process your personal information to fulfill the terms of our contract.
● Legal Obligations: We may disclose your information where we are legally
required to do so in order to comply with applicable law, governmental requests, a
a judicial proceeding, court order, or legal process, such as in response to a court
order or a subpoena (including in response to public authorities to meet national
security or law enforcement requirements).
● Vital Interests: We may disclose your information where we believe it is
necessary to investigate, prevent, or take action regarding potential violations of
our policies, suspected fraud, situations involving potential threats to the safety of
any person and illegal activities, or as evidence in litigation in which we are
involved. More specifically, we may need to process your data or share your
personal information in the following situations:
● Business Transfers: We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of Company assets, financing, or
acquisition of all or a portion of our business to another company.
● Third-Party Advertisers: We may use third-party advertising companies to serve
ads when you visit or use the Website. These companies may use information
about your visits to our Website(s) and other websites that are contained in web
cookies and other tracking technologies in order to provide advertisements about
goods and services of interest to you.
● Affiliates: We may share your information with our affiliates, in which case we
will require those affiliates to honor this Policy. Affiliates include our parent
company and any subsidiaries, joint venture partners, or other companies that we
control or that are under common control with us.
● Business Partners: The term Business Partners includes “Instructors”. We may
share your information with our business partners to offer you certain products,
services or promotions.
● Other Users: When you share personal information (for example, by posting
comments, contributions or other content to the Website) or otherwise interact
with public areas of the Website, such personal information may be viewed by all
users and may be publicly made available outside the Website in perpetuity. If you
interact with other users of our Website and register for our Website through a
social network (such as Facebook), your contacts on the social network will see
your name, profile photo, and descriptions of your activity. Similarly, other users
will be able to view descriptions of your activity, communicate with you on
our Website, and view your profile. - WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
The Website may contain advertisements from third parties that are not affiliated with us
and which may link to other websites, and online services. We cannot guarantee the
safety and privacy of the data you provide to any third parties. Any data collected by
third parties is not covered by this Policy. We are not responsible for the content or
privacy and security practices and policies of any third parties, including other websites,
services, or applications that may be linked to or from the Website. You should review the
policies of such third parties and contact them directly to respond to your questions.
WE HEREBY DISCLAIM LIABILITY FOR, ANY INFORMATION, MATERIALS,
PRODUCTS OR SERVICES POSTED OR OFFERED AT ANY OF THE
THIRD-PARTY SITES ARE LINKED TO THIS WEBSITE. BY CREATING A LINK TO A
THIRD-PARTY WEBSITE, WE DO NOT ENDORSE OR RECOMMEND ANY
PRODUCTS OR SERVICES OFFERED OR INFORMATION CONTAINED IN THAT
WEBSITE, NOR ARE WE LIABLE FOR ANY FAILURE OF PRODUCTS OR
SERVICES OFFERED OR ADVERTISED AT THOSE SITES. SUCH A THIRD
PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF OURS
AND THE THIRD-PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN
THIS SITE. - HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the
purposes set out in this Policy unless a longer retention period is required or permitted by
law (such as tax, accounting, or other legal requirements). No purpose in this Policy will
require us to keep your personal information for longer than the period of time in which
users have an account with us.
When we have no ongoing legitimate business need to process your personal information,
we will either delete or anonymize such information or, if this is not possible (for
example, because your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further processing
until deletion is possible - HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures
designed to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security, and improperly collect, access, steal,
or modify your information. Although we will do our best to protect your personal
information, the transmission of personal information to and from our Website is at your own
risk. You should only access the Website within a secure environment. - YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA
PROTECTION REGULATION (GDPR).
If you are a resident of the European Union (EU) and European Economic Area (EEA),
you have certain data protection rights, covered by GDPR.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of
your Personal Data.
If you wish to be informed of what Personal Data we hold about you and if you want it to
be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
a. The right to access, update or delete the information we have on you;
b. The right of rectification. You have the right to have your information rectified if
that information is inaccurate or incomplete;
c. The right to object. You have the right to object to our processing of your
Personal Data;
d. The right of restriction. You have the right to request that we restrict the
processing of your personal information;
e. The right to data portability. You have the right to be provided with a copy of your
Personal Data in a structured, machine-readable, and commonly used format;
f. The right to withdraw consent. You also have the right to withdraw your consent
at any time when we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such
requests. Please note, we may not be able to provide Service without some necessary
data.
You have the right to complain to a Data Protection Authority about our collection and
use of your Personal Data. For more information, please contact your local data
protection authority in the European Economic Area (EEA). - YOUR DATA PROTECTION RIGHTS UNDER THE CALIFORNIA
CONSUMER PRIVACY ACT (CCPA).
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits
our users who are California residents to request and obtain from us, once a year and free
of charge, information about categories of personal information (if any) we disclosed to
third parties for direct marketing purposes and the names and addresses of all third parties
with which we shared personal information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please submit your
request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with
the Website, you have the right to request the removal of unwanted data that you publicly
post on the Website. To request the removal of such data, please contact us using the contact
information provided below, and include the email address associated with your account
and a statement that you reside in California. We will make sure the data is not publicly
displayed on the Website, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g. backups, etc.).
CCPA Privacy Policy
The California Code of Regulations defines a “resident” as:
a. every individual who is in the State of California for other than a temporary or
transitory purpose and
b. every individual who is domiciled in the State of California who is outside the
State of California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, certain rights and obligations apply
regarding your personal information.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this
Policy. You can opt out from the selling of your personal information by disabling
cookies in the Cookies Preferences Settings or clicking on the Do Not Sell My Personal
Information link on our homepage. You may contact us by email at
support@hormoneouslybalanced.com, or by referring to the contact details at the bottom
of this document. If you are using an authorized agent to exercise your right to opt-out,
we may deny a request if the authorized agent does not submit proof that they have been
validly authorized to act on your behalf.
Your rights with respect to your personal data
a. Right to request deletion of the data – Request to delete
You can ask for the deletion of your personal information. If you ask us to delete
your personal information, we will respect your request and delete your personal
information, subject to certain exceptions provided by law, such as (but not
limited to) the exercise by another consumer of his or her right to free speech, our
compliance requirements resulting from a legal obligation or any processing that
may be required to protect against illegal activities.
b. Right to be informed – Request to know
Depending on the circumstances, you have a right to know:
● whether we collect and use your personal information;
● the categories of personal information that we collect;
● the purposes for which the collected personal information is used;
● whether we sell your personal information to third parties;
● the categories of personal information that we sold or disclosed for a
business purpose;
● the categories of third parties to whom the personal information was sold
or disclosed for
● a business purpose; and
● the business or commercial purpose for collecting or selling personal
information.
In accordance with applicable law, we are not obligated to provide or delete
consumer information that is de-identified in response to a consumer request or to
re-identify individual data to verify a consumer request
c. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
d. Verification process
Upon receiving your request, we will need to verify your identity to determine
whether you are the same person with whom we have the information in our system.
These verification efforts require us to ask you to provide information so that we
can match it with the information you have previously provided us. For instance,
depending on the type of request you submit, we may ask you to provide certain
information so that we can match the information you provide with the
information we already have on file, or we may contact you through a
communication method (e.g. phone or email) that you have previously provided
to us. We may also use other verification methods as the circumstances dictate.
We will only use the personal information provided in your request to verify your
identity or authority to make the request. To the extent possible, we will avoid
requesting additional information from you for the purposes of verification. If,
however, if we cannot verify your identity from the information already
maintained by us, we may request that you provide additional information for the
purposes of verifying your identity, and for security or fraud-prevention purposes.
We will delete such additionally provided information as soon as we finish
verifying you.
e. Other privacy rights
● you may object to the processing of your personal data.
● you may request correction of your personal data if it is incorrect or no
longer relevant, or ask to restrict the processing of the data.
● you can designate an authorized agent to make a request under the CCPA
on your behalf. We may deny a request from an authorized agent that does
not submit proof that they have been validly authorized to act on your
behalf in accordance with the CCPA.
● you may request to opt-out from future selling of your personal
information to third parties. Upon receiving a request to opt-out, we will
act upon the request as soon as feasibly possible, but no later than 15 days
from the date of the request submission.
To exercise these rights, you can contact us by email at
support@hormoneouslybalanced.com, or by referring to the contact details at the
bottom of this document. If you have a complaint about how we handle your data,
we would like to hear from you. - Children’s Privacy
Our Services are not intended for use by children under the age of 18, without parental
consent (“Child” or “Children”).
We do not knowingly collect personally identifiable information from Children under 18
without parental consent. If you become aware that a Child has provided us with Personal
Data without the parent’s consent, please contact us. If we become aware that we have
collected Personal Data from Children without verification of parental consent, we take
steps to remove that information from our servers. - ANALYTICS
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics: Google Analytics is a web analytics service offered by Google
that tracks and reports website traffic. Google uses the data collected to track and
monitor the use of our Service. This data is shared with other Google services.
Google may use the collected data to contextualize and personalize the ads of its
own advertising network. You can opt-out of having made your activity on the
Service available to Google Analytics by installing the Google Analytics opt-out
browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js,
analytics.js, and dc.js) from sharing information with Google Analytics about
visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy
& Terms web page: https://policies.google.com/privacy?hl=en - MODIFICATIONS TO THE POLICY
We may update this Policy from time to time. The updated version will be indicated by an
updated “Revised” date and the updated version will be effective as soon as it is
accessible. If we make material changes to this Policy, we may notify you either by
prominently posting a notice of such changes or by directly sending you a notification.
We encourage you to review this Policy frequently to be informed of how we are
protecting your information. - COMPLAINTS
You can notify us of any complaint you may have about our handling of your personal
information via ‘Contact us’.
We will endeavor to reply to you within 30 days of receipt of the complaint, while we
hope that we will be able to resolve any complaints you may have without needing to
involve third parties. - CONTACT US
If you have any questions or concerns or would like to submit a complaint to us, you
may contact us at the email id mentioned below.
E-mail: support@hormoneouslybalanced.com
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